Shipping policy

Last updated: 11 August 2026

At ODXWEAR, we aim to get your order to you as quickly as possible. Here's what to expect.

Order Confirmation
After you place an order, our team will contact you by phone to confirm your details before it's dispatched. Please make sure your phone number is correct and reachable at checkout.

Delivery Time
Once confirmed, your order will be delivered within 24 to 48 hours, depending on your location. Orders confirmed later in the day may be dispatched the following business day.

Shipping Areas
We currently deliver to all regions of Morocco.

Shipping Fees
[e.g., A flat shipping fee of 35MAD applies to all orders"

Delivery Attempts
Our courier partner will attempt delivery to the address provided at checkout. If you're unavailable, they may contact you to reschedule. Please have the exact cash amount ready for Cash on Delivery.

Order Tracking
[If you offer tracking: You'll receive a tracking link via SMS/WhatsApp once your order is dispatched. Our team will keep you updated on your order status via phone or WhatsApp.

Delays
While we aim to meet our delivery windows, factors like weather, courier availability, or remote locations may occasionally cause delays. We'll notify you if this happens.

Order Issues
If your order hasn't arrived within the expected timeframe, contact us at [email /WhatsApp number] and we'll look into it right away.